Shipping Policy

1. Where We Ship

We currently deliver across India. We do not ship internationally at this time.

2. Order Processing

• Orders are processed within 24 to 48 working hours of confirmation
• Orders placed on Sundays or public holidays are processed the next working day
• You’ll get an SMS, WhatsApp, or email update with your tracking link once your order is shipped

3. Delivery Timelines

Estimated delivery time depends on your location:

• Metro cities: 3 to 5 working days
• Tier 2 and 3 cities: 5 to 7 working days
• Remote pin codes: Up to 8 to 10 working days

These are estimates. Actual delivery may vary due to weather, regional restrictions, or courier delays.

4. Shipping Charges

We are currently offering free shipping.

5. Discreet Packaging

Every Play More orders ships in plain, unbranded packaging. The product name does not appear on the box or on the courier label. The invoice is also designed to be discreet.

6. Tracking Your Order

Once your order is shipped, you’ll receive a tracking link by SMS, WhatsApp, and email. You can use this link to follow your parcel until it reaches you.

7. Failed Deliveries

If our delivery partner is unable to reach you, they typically attempt delivery two to three times. To avoid a failed delivery:

• Please keep your phone reachable on the expected delivery date
• Make sure your address and pin code are accurate at checkout
• If you’ll be unavailable, let us know and we can hold the shipment for a day or two

If a parcel is returned to us as undelivered, our team will reach out before re-attempting or processing a refund.

8. Contact Us

Email: support@playmore.in